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Post subject: Lowes blows Posted: Dec 21st 2009, 8:54 pm |
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Joined: 07 Sep 2009 Posts: 31 Member No.: 14
Status: Offline |
Due to my extreme level of productivity, my employer was kind enough to reward me with a Lowes gift certificate to show thier appreciation for my accomplishments. So knowing that Lowes is the only place I can use this card I figured I might as well use it to finish the track light system in our studio. Perfect, sort of. I have delt with them before with less than ideal results. But I figured this time I wouldn't have to deal with morons because everything I need should be on the shelf. Wrong. You would think that everything they have on display is available for purchase. Wrong again. The lights that I want are not sold seperatley unless you buy them online. Fine, fuck the lights for now, I need the track first anyway. I need 3 four footers and one 2 footer. But all I could find were 4 footers. I know they make the 2 footers because I found them on the Lowes website. So now I have to go find somebody to ask the dumb question, "do you have any 2 footers?" After wandering around I finally found some dude that looked the part, at least he had a name tag, though I only remember his name being spelled "idiot". So after I stood there for 5 minutes while he helped some other douchbag with a stupider problem than mine, I finally dragged him over to the lighting department. I told him what I needed and he said, I guess we don't carry 2 footers, THEN WHY THE FUCK DO YOU HAVE THEM LISTED ON YOUR WEBSITE?? Oh, maybe I could cut the 4 footer in half! For christ sakes man. So after telling him thanks, (for nothing), I grabbed a few connectors that I needed and headed to the checkout stand. Then I get asked, "did you find everything you needed?" FUCK NO, AS USUAL!! So I headed home knowing that Lowes failed me again and now I have to figure out how or where to get the 2 foot piece of track that I need. I get on the phone, a 1-800 number and get some lady that has such an extreme southern accent I can't make out a fucking word she said. After realizing that at least I'm talking to someone in our own country for once, I did my best to communicate my issue. She said that particular item is not available in the state of Washington. I can't even order it on line, even though it's listed right in front of me. What kind of bullshit is that? So she said all she can do is leave a message with thier management team and they'd call me back. Guess what......haven't heard a fucking word, isn't THAT a surprise! So I called around at various lighting companys only to find out that brand is a "LOWES EXCLUSIVE PRODUCT"! Meaning they're the only ones that carry the fucking thing. But it's not available here and nobody knows how to get it!! STUPID....STUPID....STUPID...!!
So in my confused state, I opened the package with the connectors to look at them and I see that they're black......I need white ones. The package shows a white one on the cover, but upon further inspection I notice a tiny label that says "black". FUCK ME TILL THE COWS COME HOME, now I have to jump back in my truck that leaks oil on the exhaust pipe and creates a blue toxic cloud at every god damn stop light and exchange the black connectors for white ones. So I go to the customer service desk and after spilling all this information short of my mothers maiden name, I can go get the right ones. I go back to the shelf and after emptying the entire row of connectors, I can't find any white ones, so now I have to go find somebody...again...and ask the second dumb question of the day "do you have any WHITE connectors?" So I drag this guy over there and he looks at the boxes scattered all over, (and no, I didn't tell him I'm the one that scattered them around), and he said, well, let's open one up and see what's in it. Guess what?........and you're only going to hear this once........I FUCKED UP! If I would have looked closer I would have noticed a black cover that fits over the WHITE connector! So basically I exchanged the previous connectors for the same connectors, thus, a wasted trip back to Lowes and a half a quart lower on oil.
Fuck this shit....fuck Lowes...fuck the 2 footer.....fuck the connectors...fuck the website......fuck the management team from the south.....fuck the guy that asked me if I found everything I needed....and fuck me for fucking up!! Fuck it. |
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